Privacy Policy

(Last updated: 21/05/2026)

This website www.sarvaroop.com (hereinafter referred to as the ‘Website’) is owned and operated by Dynamo Lion LLP (hereinafter referred to as ‘Sarvaroop’, ‘company’, ‘we’, ‘our’, or ‘us’).

The Terms and Conditions, Privacy Policy, and Shipping, Return and Refund Policy together constitute the entire agreement between you (hereinafter referred to as the ‘you’, ‘your’, ‘buyer’, ‘customer’ or ‘consumer’) and us with respect to your use of the Website.

We value the trust you place in us. 

When you use our website, we collect, use, store and process your information which is provided by you from time to time. When you create an account or avail any of our services on the Website, we may ask for information including but not limited to your name, email, addresses, contact number etc. This is necessary for us to recognize you as a user and to provide, improve and optimize our products and services.

When you choose to post on our Website, take surveys or communicate via any contact channels like email or phone number, we may collect that information you provided. We may retain this information for marketing purposes, solve problems or disputes, provide customer support, improve our products or use them in any other way as permitted for and by law.

This Privacy Policy does not apply to any third-party websites, services and applications that you access through our Website. We encourage you to review the privacy policies of these third-party services for their practices, terms, conditions and policies. We undertake no responsibility for the safekeeping of such information and cannot be held liable. Your use of our website is also subject to the privacy policy of our platform provider, Shopify - https://www.shopify.com/in/legal/privacy.

We may use the collected data, including but not limited to - for internal research on our users' demographics, interests, and buying behaviour and preferences, assisting business partners in handling and fulfilling orders; solve problems or disputes; reach out to you for online and offline offers, products, services, and updates; improve our website experience; detect and protect us against error and frauds, and for meeting statutory obligations, etc.

We may also have access to your device information, browser information and IP address to help identify you, to gather broad demographic information, diagnose problems and to improve our Website.

We may also request you to provide your PAN, GST number, government issued ID cards/number, and other details to issue GST invoices for the products and services purchased for your business and/or to improve your experience on the Website. You understand that your access to these products and/or services may be affected in the event consent is not provided to us.

We may occasionally ask you to participate in optional/voluntary surveys conducted either by us or through third-party agencies. We may use this data to improve our products and services, improve overall experience and other marketing purposes.

We may send you essential and promotional/marketing related communications using your contact information. We provide all users with the opportunity to opt-out of such communications. If you opt out, we may still send you relevant or important emails about your account or orders that you have placed.

We may also collect data using ‘cookies’. These are small files placed on your computer and are commonly used on the internet.  They help to analyse and monitor site user traffic and usage, web page flow, measure effectiveness etc. Certain features on the website may only be available through the use of cookies. You are always free to decline/delete our cookies if your browser permits. We do not control the use of cookies by third parties which may be placed by them on the Website.

We may share personal information with our other corporate entities, business partners and affiliates for providing products and services offered by them. These entities and affiliates may share such information with their affiliates, business partners, and other third parties for the purpose of providing you their products and services. This also may be required for internal research on your demographics, buying behaviour, preferences, assisting sellers and business partners in handling and fulfilling orders; solve issues or errors and thus improve your experience; inform about online and offline offers, products, services, and updates; and/or for meeting statutory obligations, etc. We may retain your personal information as per our requirement, as per applicable laws. We may continue to retain your data in any form for analytical and research purposes

We offer the use of Secure Socket Layers (SSL) encryption technology to protect your information. However, given the electronic nature of the internet, by using this Website, you accept the inherent risks in doing so, including but not limited to, the security risks of interception, unauthorized access, the risks of corruption and the risks of viruses for any of which, we shall not be held liable.

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

If you disclose any personal information relating to other people, you represent that you have the authority to do so. While providing your personal information over the Website or any partner websites or establishments, you consent to us including our other corporate entities, affiliates, shipping and payment partners, technology partners, marketing channels, business partners, and other third parties to contact you for the purposes specified in this Privacy Policy.

We recommend you to review this policy periodically as it is subject to change with or without notice.

If you have a query, issue, concern, or complaint, we can be contacted at connect@sarvaroop.com or on +918108989390 between 10 am to 5 pm from Monday to Friday.

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