Terms And Conditions

(Last updated: 21/05/2026)

This website www.sarvaroop.com (hereinafter referred to as the ‘Website’) is owned and operated by Dynamo Lion LLP (hereinafter referred to as ‘Sarvaroop’, ‘company’, ‘we’, ‘our’, or ‘us’).

The Terms and Conditions, Privacy Policy, and Shipping, Return and Refund Policy together constitute the entire agreement between you (hereinafter referred to as the ‘you’, ‘your’, ‘buyer’, ‘customer’ or ‘consumer’) and us with respect to your use of the Website and supersede all prior understandings, agreements, representations, and warranties, whether written or oral.

If you do not agree to these terms or any part thereof, you must discontinue use of the Website immediately.

Eligibility

The use of this Website is limited to person/s who are above the age of 18 years and are capable of forming a contract under the Indian Contract Act, 1872. If you are a minor, the use of this Website must only be done under the supervision of a parent or legal guardian who is capable of forming a contract and accepts these terms and conditions. Use of the Website without compliance, shall be deemed as an unauthorized use of the Website.

Orders, Billing and Pricing

You may have to register and login for placing orders on the Website. The customer represents that all the information provided by the customer during the registration or while placing the order is up to date, correct and sufficient for fulfilment of the order. You are solely responsible for the security of your account and password. We shall not be liable for any loss or damage arising from your failure to protect your login details.

We may, at our sole discretion, limit or cancel your order with or without stating any reason. We are not responsible for typographical or pricing errors on the Website. We reserve the right to modify or cancel orders that contain incorrect prices or product descriptions. We also can terminate your access to all or any part of the Website at any time, with or without cause and with or without notice. In the event we make a change or cancel an order, we may attempt to notify you using the contact information provided.

The prices shown on the Website are exclusive of packaging and delivery charges unless otherwise mentioned. You agree to pay for these extra charges which shall be shown during the order placement process. Prices for our products are subject to change without notice and the applicable prices will be mentioned at the time of ordering. While placing the order, the payment made shall be unconditional and irrevocable.

We utilize third-party providers to process payments. Your financial transactions are governed by their respective terms of service and privacy policies. We are not responsible or liable for any acts or omissions of these providers, including payment processing errors or service interruptions.

Promotional offers or discounts may be extended to the existing or potential customers and the customer agrees to adhere to the terms and conditions of such offer.

For more details on shipping, return and refunds policy, please refer to our ‘Shipping, Return and Refunds policy’, which can be viewed here: https://sarvaroop.com/pages/shipping-policy

Responsibilities and Restrictions

This Website is for your personal, non-commercial use only. You cannot collect, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within the Website. Any collection and use of any product listings, prices, descriptions, images, icons, text, designs, videos, art-works, graphics, audio, any downloading or copying of account information, or any form of data gatherings are strictly prohibited.

You also undertake not to disseminate any unlawful, harassing, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material on the Website. You also undertake not to make any defamatory, derogatory, abusive, inappropriate, indecent comment or statement and claim about us and/or our Website.

Some of you may have certain medical conditions, allergies and/or dietary restrictions. It is strictly advised and expected of you to check all the packaging labels and disclosures before consuming our products. We disclaim all liability for any injury, loss, or health issue arising from individual sensitivities, conditions or reactions. All products are consumed at your own risk.

Force majeure

We shall not be liable to you nor shall be held in breach of contract for any loss or damage which may be suffered as a result of us being prevented, hindered or delayed in the performance by reason of any circumstances beyond our control including but not limited to - any act of God, natural or man-made disasters, war, riots, breakdowns, government actions or restrictions, pandemic, strike, and any other form of interruptions in the trade - and in any of such events, we may decide to cancel your order and refund any payments made or may delay the delivery of the order, if required.

Third-Party Links and Content

Our Website may contain third party forwards and links to websites, files and other digital material which are not a part of our company. We have no control over such content and its use and are not governed by their terms and conditions and/or policies and we are not liable for any transmissions, loss and damages arising from the access of the same. You may access such links entirely at your own risk.

Website Content

All intellectual property, including but not limited to logo, symbol, trademarks, artwork, content displayed on the Website are a property of the company. All product images, icons, descriptions, designs, videos, art-works graphics and audio displayed on the Website are for illustrative purposes only. Additionally, due to various hardware, software and digital restrictions we cannot guarantee the accuracy of the same.

If you feel any content on the Website is incorrect, offensive, indecent or objectionable, you agree to use the Website or such content at your sole risk and we shall not be held liable. We do not review each and every material before it is posted on the Website and cannot ensure prompt removal after it has been posted. In case you find that any content displayed on the Website infringes a copyright, patent, design or trademark, then you shall intimate us immediately with all details. If the claims are found to be valid, we will remove the alleged content at the earliest.

We reserve the right at any time to modify, change or discontinue any product or service on the Website without notice. We shall not be liable to you or to any third-party for any modifications, changes, suspensions, or discontinuance of the products or services.

Modifications

You are requested to periodically check the terms and conditions for any changes. We may modify or update the content of these terms and conditions from time to time with or without any notification. If you continue to use the Website, then you shall be deemed to have agreed and accepted the modified terms and conditions of this Website.

Termination

These Terms and conditions are effective unless and until terminated by either you or us, either by you notifying us that you no longer wish to use our Website, or when you cease using our Website. In our sole judgment, you fail, or we feel that you have failed; to comply with any of the provisions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

Shopify

Website is made on the platform provided by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with the company. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and the company, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with the company.

Jurisdiction

These terms and conditions shall be governed in accordance with the laws of India and subject to the arbitration clause below, the courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction over any disputes or differences arising between the parties.

Any dispute or difference shall be referred to an arbitrator who will be appointed by us and their decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The venue for arbitration shall be Mumbai, India and the language shall be English.

Reviews, Feedback, and Submissions

With or without request, any comments, feedback, suggestions, ideas, proposals, plans and any other form of reviews disclosed, submitted or shared in connection with our products or services shall be our property (hereinafter called as ‘submissions’). We will be entitled to edit, copy, delete, publish, distribute, translate, display, modify, and/or create derivative works from any submissions provided for any purpose whatsoever, without restriction and without any compensation. We are under no obligation to check, maintain or respond to any of the submissions, or keep it confidential.

You agree that any submissions will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights, and will not contain any unlawful, threatening, abusive defamatory or obscene material, or contain any form of viruses, political or commercial views, mass mailings or any form of spam or cause any injury or harm to any person or entity. You agree not to use a false email address, impersonate any person or entity, or mislead us. You are and shall remain solely responsible for the content of any submissions you make and you agree to indemnify us and our affiliates for all claims from any submissions.

Indemnification

You agree to defend, indemnify and hold harmless our company and/or affiliates, and their respective partners, directors, employees, contractors, agents, licensors, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees including reasonable attorneys' fees and other legal costs, arising out of or in connection with your breach of these Terms and conditions, your violation of any law, or your use of any content from the Website and/or any other liability including any third-party claims arising out of or in connection with your violation of these Terms and Conditions. We are not liable to you for any incidental, direct, indirect, consequential, special, punitive, loss of money, loss of goodwill or loss of data or exemplary damages and/or costs of any kind, arising from your use of this website and/or your breach of any of these terms.

Disclaimer

Neither us nor any person associated with us makes any warranty or representation that the Website, its content or any services will be timely, accurate, reliable, error-free or uninterrupted, that errors and/or defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components. We do not warrant that the quality of any products and services purchased or obtained by you will meet your expectations.

If any provision/s of these Terms and Conditions are held to be invalid under any laws for any reason, only such provision shall be eliminated or limited to the most relevant extent possible and remaining terms and conditions will continue to be valid and in effect.

If you have a query, issue, concern, or complaint, we can be contacted at connect@sarvaroop.com or on +918108989390 between 10 am to 5 pm from Monday to Friday.

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